Goods Return Information

While we’re sure you’ll be happy with your order, we understand that sometimes you might have second thoughts. To arrange a return please contact our customer service department via:

1. Telephone: (061) - 430 255

2. Email : CustomerService@wuerth.ie

Please have the delivery details found on the delivery docket available

Also prior to completing a return please ensure that you fill out the form below.

Important Note:

Any items returned to us must be in their original condition – if they’re not, we may be unable to accept them. We may make a deduction from the refund for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

As long as the goods you send back to us are in accordance with our returns policy (which can be found by clicking here: conditions of sale) in their original condition, we will refund your purchase within 14 days of receiving the returned goods.

Return Process:

  • Complete Returns Form
  • Print Returns Form confirmation page and send within returning package
  • Wait for a member of our customer service department for collection information